Frequently Asked Questions
General
Artist
- How does applying work?
- I have been accepted and uploaded work, why can’t I see my art on the site?
- Can I apply if I am not from New York?
- How quickly will I need to ship the art once it’s purchased?
- Do the venue and artist sign a contract?
- What is your commission structure?
- What if someone chooses the “pick up” option instead of shipping my artwork?
- When do I receive payment for my art?
Venues
- Am I legally responsible for the art?
- Is there a contract I should sign with the artist?
- Can an artist come in and take down the art whenever they please?
- Can I display two artists at once?
Art Buyers
General
- What is IndieWalls all about?
Indiewalls is an online marketplace that connects local artists with local venues - predominantly cafes, restaurants and hotels - in order to present exhibitions of artwork for sale in those venues. Venues get access to a rotating collection of new and curated artwork for their walls - for free - while the artists get new opportunities for public exposure and sales. Through QR codes on unique labels beneath each piece of art, consumers can easily access the site and quickly purchase pieces they love.
- How can Indiewalls help me?
A. Art Buyers – We turn all the spaces you regularly walk through into unique exhibitions for you to view and buy local art. We want to present you with art all the time and make it easy for you to learn more about it and buy it with ease.
B. Artists – Indiewalls combines both the broad reach and simplicity of an online gallery while also providing the allure and great exposure that comes with having your art in a physical gallery. By placing your art in established venues we help you capture the eyes of the hundreds of people that walk through cafes, restaurants, and hotels everyday. This is an opportunity for you to gain the exposure you are looking for without the expenses that come with conventional galleries. We love art and are excited to turn unconventional spaces all over the city into a new type of gallery for your work.
B. Venues – We are providing you with a carefully curated collection of artists for you to exhibit in your venue, changing the art on a regular basis for free. While enhancing your venue décor, the art gives your space a new dynamic, bringing your space more traffic and exposure.
- Is art bought online or in the venues?
Both! If you are in a venue and you see a piece of art that you like you can use the bar code or the URL on the label below the piece to go to the website and buy the piece or look at more art by the artist. If you want to buy art online you can go to the website and browse art by size, price and medium. From there you can purchase the art or find a location where the art is showing and see it in person before buying it.
Artists
- How does applying work?
In short, click here.The first step is to submit 3 pieces of your works and a bit of contact info. Artists that are selected by the IndieWalls curating team as "Indiewalls" artists will become viewable by local venue owners looking for artwork. Once an artist is hanging in a venue, their art will go live on indiewalls.com, becoming viewable to the world and available for purchase.For a more comprehensive explanation please read the Setting Up an Artist Profile instructions
- I have been accepted and uploaded work, why can’t I see my art on the site?
In order for your work to go live on the site for the public to see you must be hanging in a local venue. If you are not yet hanging there are venues regularly browsing your work, if they like what they see they will let you know
- Can I apply if I am not from New York?
a. As of now, we are only accepting submission from artists living in the tri-state area. Most importantly, you must be able to easily get to venues in New York City in order to hang you artwork and take it down within 7 days of notification of purchase.
- How quickly will I need to ship the art once it’s purchased?
You must take down the piece and have it shipped within 7 business days of notification of purchase.
- Do the venue and artist sign a contract?
That is entirely up to both of the parties. While we do not require any formal contract, we do provide you with a template artist/venue contract that you can use to get an idea of what a contract could look like. We must add that we strongly recommend that you seek your own legal counsel for determining what your personal contract should look like. By providing you with this contract we are by no means telling you that you must use it or have one at all. It is simply a reference that we believe will be helpful. Our goal is to make this process as simple and fun as possible and we are happy to help in any way we can.
- What is your commission structure?
When an item is purchased we receive 25% of the sale after credit card fees and send you the remaining 75%.
- What if someone chooses the “pick up” option instead of shipping my artwork?
a. You will receive an email with the buyers contact information. The email will also say what times are good for the buyer to come in. You are expected to try your best to meet the buyer at a mutually-agreed time. When you go to the venue, the buyer will give you their receipt in exchange for the art – meaning the buyer has accepted ownership of the artwork. You will then email IndieWalls the confirmation number and we will send you payment for the piece.
- When do I receive payment for my art?
When you take the piece to have it shipped either send us the confirmation number or preferably the receipt and we will send you a check (please fill out your shipping address on your personal bio so we know where to send the check).
Venues
- Am I legally responsible for the art?
IndieWalls does not decide who will take legal responsibility for the art; this is up to you and the artist to come to an agreement on. However, in most cases artists understand that they are hanging their artwork at their own risk.
- Is there a contract I should sign with the artist?
That is entirely up to both of the parties. While we do not require any formal contract, we do provide you with a template artist/venue contract that you can use to get an idea of what a contract could look like. We must add that we strongly recommend that you seek your own legal counsel for determining what your personal contract should look like. By providing you with this contract we are by no means telling you that you must use it or have one at all. It is simply a reference that we believe will be helpful. Our goal is to make this process as simple and fun as possible and we are happy to help in any way we can.
- Can an artist come in and take down the art whenever they please?
Establishing when an artist can come in to install and take down art is up to you and the artist. However, the artist is expected to ship any purchased artwork within 7 days, and we hope you will work to the best of your ability to accommodate this time constraint.
- Can I display two artists at once?
We understand that some artists have fewer works than the venue has wall space. In this case, we are happy to discuss different hanging options.
Art Buyers
- I want to buy a piece of art but I live right next to the venue and don’t want to have to pay for shipping. Is there a way to pick up the art?
Absolutely! When you go to check out, fill out your shipping address. Once that is filled out you will see in Step 3 the option to use Customer Pickup. Click this option and then fill in the “Pick-up Times” box right above Step 3. The artist will be in touch with you to find a time that works for the both of you. Make sure that when you go to meet the artist you bring your receipt, which is emailed to you after you “Confirm Your Order”.

